============================================================================= AST RESEARCH, INC. TECHNICAL BULLETIN #0765 07-20-92 ============================================================================= AST SYSTEMS AND NORTON DESKTOP PROBLEM: When running Norton Desktop under Windows 3.1 in 800x600 video mode, the screen does not refresh correctly and all colors are not displayed. AFFECTED SYSTEMS: Various AST 486 and 386 systems. CAUSE: The problem occurs when the software tries to identify the video controller and define a new color palette. It falsely identifies our video as an EGA and hence we see the problem. SOLUTION: The software has an undocumented switch that fixes this problem. The following line should be entered into the NDW.INI file, which is located in the Windows directory. [SYSTEM INFORMATION] skipvideo=1 The editing should be done using a text editor such as the Windows Notepad.